Hip Massager

Q：How is international logistics guaranteed for the KY1081 massager? Is there support for customs clearance?

For bulk orders, air freight via DHL/UPS (7-15 days) or sea freight (30-45 days) is the default. After placing the order, the tracking number and the CE/FCC certification documents required for customs clearance will be provided simultaneously.

Q：Does the KY1081 massager's wholesale customer have a price protection policy? How is the quantity discount calculated?

A 5% discount is offered for orders of 500 units or more, a 10% discount for orders of 1,000 units or more with free customized packaging, and exclusive agency prices can be negotiated for orders of 5,000 units or more. New customers can apply for a trial order of 50 units at the wholesale price for their first order without any minimum order quantity pressure.

Q：How is the charge for repairing the KY1081 massager outside the warranty period? Are the parts easy to purchase?

We offer lifetime paid repair services outside the 1-year warranty period. The basic repair fee is $20 (including labor). The cost of replacing core components (such as air pumps, heating plates) is charged at cost price (about $15 - $30). Accessories (velcro straps, massage head silicone pads) can be purchased separately on the official website, with free global shipping.

Q：How do I use the Klcosy Ankle and Foot Massager?

Using the Klcosy Ankle and Foot Massager is very simple:
1. Ensure the ankle area is clean and dry.
2. Place your ankle comfortably inside the massager.
3. Select the massage mode and intensity you prefer.
4. Relax and enjoy the massager for about 15 minutes.

Q：How do manufacturers ensure the durability of portable ankle massagers?

Durable materials are key. Klcosy uses diving fabric in its construction, which is renowned for its elasticity and dirt, stain, and wear resistance.

Q：Can the massage intensity for different parts be adjusted separately? How should beginners choose the mode?

Of course! For the wrist, we recommend 3 levels of air pressure (light kneading, kneading, and stretching) + low-frequency vibration to relieve mouse hand. For the arm, you can choose 5 levels of vibration + heat therapy (40-50℃) to relax the muscles. For the hand, turn on the red light + air pressure to promote circulation. For first-time users, it is recommended to start with the "low" setting for a comfortable and non-irritating experience.

Q：Who is this massager most suitable for?

It is highly recommended for office workers who suffer from "mouse hand" due to long-term keyboard use, "phubbers" (people who constantly look down at their phones), sports enthusiasts with sore arms after workouts, and middle-aged and elderly people with discomfort in their hand joints (such as tenosynovitis). It is especially suitable for those who frequently use their hands in their occupations, such as piano teachers, manicurists, and programmers, for early prevention and maintenance against strain.

Q：Is the material skin-friendly? How should it be cleaned properly?

The part that comes into contact with the skin is made of medical-grade silicone and breathable Lycra fabric, which is soft and does not cause sweating.
For daily cleaning, wipe the surface with alcohol wipes. Do not wash or soak it in water. Use a soft-bristled brush to clean the dust in the gaps of the airbags once a month to keep it clean and more durable.

Q：What safety certifications has the product obtained?

It has passed CE, FCC, and RoHS certifications, meeting the market entry standards for the European Union and North America.

Q：Is it suitable for corporate gift purchasing?

Of course! We offer exclusive gift box packaging design for enterprises and can include a health manual as a bonus to enhance the brand's caring image.

Q：What does after-sales service include? How long is the warranty period?

We offer a 1-year warranty (free repair/replacement for non-human damage) and lifetime supply of spare parts at cost price. For bulk orders, we can provide additional after-sales guidance manuals and videos to assist in handling customer inquiries.

Q：Are there any price discounts for wholesale customers? What are the quantity-based price tiers?

We offer tiered pricing. For orders of 500 units or more, you can enjoy a 10% discount. For orders of 1,000 units or more, you can get a 10% discount plus free customized packaging. For specific quotations and detailed plans, please contact our customer service.