Hip Massager

Q：How can I quickly switch the KY1081 massager to different parts? Do I need any additional tools?

No tools are needed. The extended strap can be applied to different parts. For the first use, it is recommended to adjust the tightness of the strap according to the illustrations in the manual (make sure it is not too tight to pinch the skin and does not slide).

Q：What accessories are included in the KY1081 massager's retail package? Is it possible to sell the components separately?

The standard set includes the main unit, a USB cable, a foreign language manual, and a 5V2A plug. Currently, it is not possible to sell the components separately. If you need replacement parts, please contact customer service to purchase a complete spare set.

Q：Can I return or exchange the KY1081 massager if I'm not satisfied after receiving it? What is the return and exchange process?

We support 7-day no-reason return and exchange (the packaging must be intact, accessories complete, and no usage marks). The shipping cost is borne by the buyer. For quality issues within 15 days (such as inability to power on or malfunction), we offer free replacement, with the shipping cost borne by the seller. To apply for return or exchange, please contact customer service and provide the order number and problem description. We will respond and handle it within 48 hours.

Q： What are the special precautions when using the KY1081 massager on different parts of the body?

- Shoulders: Avoid pressing on the carotid artery. It is recommended to use it in a sitting position. Keep your head naturally drooping when the air pressure is at level 3 or above. Knees: Patients with meniscus injury or synovitis should not use the vibration function. The heat therapy temperature should not exceed 50℃. Hip bones: Pregnant women and patients who have undergone lumbar spine surgery should consult a doctor before use. It is recommended to choose the "heat therapy + red light" mode first. Use it in combination with the official instruction manual to adjust the position of the straps more accurately!

Q：What is the purpose of the heat therapy function of the KLCOSY ankle and foot massager?

1. Increase blood circulation: The heat therapy function "helps increase blood circulation", which delivers oxygen and nutrients to the muscles and tissues of the ankle. This enhanced circulation helps reduce stiffness and promote healing, ultimately leading to a more effective massage experience.
2. Enhance relaxation effect: The warmth provided by heat therapy may help bring about a greater sense of relaxation. The information indicates that the combination of heat therapy and massage functions provides a "comfortable and relaxing" feeling throughout the body. This suggests that the heat enhances the relaxation effect of the massage.
3. Soothing warmth: Heat is an "additional" feature that provides soothing warmth to the ankle and foot. This warmth is particularly comfortable for those experiencing pain or stiffness, adding another layer of therapeutic benefit to the massager.
Overall, the heat therapy function in the KLCOSY ankle massager works in synergy with the massage function to provide a more comprehensive and effective approach to ankle care. It aims not only to address muscle tension but also to achieve better results by promoting blood circulation and enhancing relaxation through soothing warmth.

Q：How often can I use the Klcosy Ankle and Foot Massager?

It is generally recommended to use the ankle massager for 15 minutes each time, with a maximum of three times a day. However, it's best to start with a shorter duration and gradually increase the usage time as needed. Avoid overuse to prevent potential discomfort.

Q：How long is the battery life of the wireless model?

The wireless model is equipped with a 5000mAh large-capacity battery and can be used continuously for about 2 to 3 hours when fully charged.

Q：Will the skin be allergic after use?

The product is made of comfortable and breathable fabric and has passed general environmental protection tests, so you can use it with peace of mind.

Q：Are the airbags prone to damage?

We use military-grade silicone airbags that have undergone 100,000 inflation and deflation tests. There will be no leakage within three years of normal use.

Q：Do you need to use gel or essential oil when using it?

No additional medium is needed. Just apply it directly to the skin.

Q：Is the material skin-friendly? Is it easy to clean?

The surface is made of breathable PU leather and skin-friendly mesh fabric, with an inner layer of elastic sponge, providing a comfortable and non-stuffy experience when in contact with the skin. When it gets dirty, you can wipe it with a damp cloth; avoid direct water washing.

Q：Do you offer customization services? What's the minimum order quantity?

We support LOGO customization, packaging customization and minor functional adjustments. The minimum order quantity is 500 units (subject to negotiation). We also provide sample making services (the sample fee can be deducted from the payment for bulk orders).