Hip Massager

Q：Does the KY1081 massager's wholesale customer have a price protection policy? How is the quantity discount calculated?

A 5% discount is offered for orders of 500 units or more, a 10% discount for orders of 1,000 units or more with free customized packaging, and exclusive agency prices can be negotiated for orders of 5,000 units or more. New customers can apply for a trial order of 50 units at the wholesale price for their first order without any minimum order quantity pressure.

Q：Can I return or exchange the KY1081 massager if I'm not satisfied after receiving it? What is the return and exchange process?

We support 7-day no-reason return and exchange (the packaging must be intact, accessories complete, and no usage marks). The shipping cost is borne by the buyer. For quality issues within 15 days (such as inability to power on or malfunction), we offer free replacement, with the shipping cost borne by the seller. To apply for return or exchange, please contact customer service and provide the order number and problem description. We will respond and handle it within 48 hours.

Q：How do I use the Klcosy Ankle and Foot Massager?

Using the Klcosy Ankle and Foot Massager is very simple:
1. Ensure the ankle area is clean and dry.
2. Place your ankle comfortably inside the massager.
3. Select the massage mode and intensity you prefer.
4. Relax and enjoy the massager for about 15 minutes.

Q：Can I return the product if I'm not satisfied after purchase? What should I do if it needs repair outside the warranty period?

Unopened products can be returned or exchanged within 7 days for any reason (return shipping fee at your own expense). If there is a quality issue within 15 days, we will replace it for free. Outside the warranty period, we offer paid repair services (US$50 labor fee + cost of parts). Our customer service will guide you throughout the process, including mailing and operation, so you don't have to worry about language barriers.

Q：Are the airbags prone to damage?

We use military-grade silicone airbags that have undergone 100,000 inflation and deflation tests. There will be no leakage within three years of normal use.

Q：Is it suitable for corporate gift purchasing?

Of course! We offer exclusive gift box packaging design for enterprises and can include a health manual as a bonus to enhance the brand's caring image.

Q：What are the core functions of this massager? How do they work together to enhance the effect?

Hello! The Klcosy hand and wrist massager integrates four major functions: air pressure massage (to relieve muscle tension), red light therapy (to promote blood circulation), constant temperature heat therapy (to relax joints), and high-frequency vibration (for deep tissue massage). The multi-mode combinations can precisely alleviate different fatigue scenarios. For example, air pressure plus heat therapy is suitable for stiffness in the morning, while vibration plus red light is ideal for relieving soreness and swelling after long periods of typing.

Q：How is the logistics timeliness? What transportation methods are supported?

For cross-border orders, we can arrange sea transportation (20-40 days) or air transportation (5-7 days). The factory offers various trade terms such as EXW and FOB.

Q：How is the feedback from real users? Are there any common positive reviews or suggestions?

Users generally comment that "the air pressure massage feels like a real person kneading" and "the heat therapy effect is obvious". The overall repurchase rate is 48%, and it is mostly used as a gift for relatives and friends to express care.

Q：When purchasing in bulk, are the logistics packaging of the two models consistent?

The standard packaging of the USB-powered model includes the main unit, cables, manual, and plug. The standard packaging of the wireless model includes the main unit, Type-C charging cable, and manual. The packaging weight of the wireless model increases by approximately 15%. The actual weight measured during sea transportation will be used for billing.

Q：Is there a lot of noise during the massage? Will it disturb others?

The working noise is ≤ 50dB (similar to a soft conversation). It won't interfere with office work or rest when used normally. It is recommended to use earplugs at night to further reduce the noise.

Q：What are the payment methods? Do you support letters of credit?

We support T/T in advance (30% deposit, 70% balance), PayPal (for retail), and the specific terms can be negotiated.