I did not find the prouduct I want in your catalog, can you help me to source?
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Sure, we would love to help you to source.
In fact, some products are not shown on our website or catalog, you can email us to get an offer or for more suggestions.
What kind of marketing support do you provide to dealers?
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1. High-quality product photos and videos for your marketing materials.
2. Customizable marketing templates and brochures.
3. Social media content and campaign suggestions.
4. Training materials for your sales team.
5. Regular market trend updates and selling strategy recommendations.
What is your policy for samples, and what is the routine for that?
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We send sample as customer requests. The sample process takes from 10 -15 days depending on the configuration and requirements you need. The sample routine starts with receiving request, and later design the products, communication, manufacture, and ship out.
What is the process for custom service?
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The process of customized service usually includes the following steps:
1.Request for demand: You can submit your customized requirements to us by phone, email or online consultation.
2.Scheme design: Our design team will design the scheme according to your needs and provide the design scheme for you to confirm.
3.Confirmation of order: After you confirm the design scheme, we will generate an order for you and arrange production.
4.Manufacturing: We manufacture according to the design plan to ensure product quality.
5.Acceptance and delivery: After the completion of product production, we will deliver it to you in time and provide after-sales service.
Do you offer customization?
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Support design (color, pattern, LOGO), functional modules (air pressure strength, massage mode, etc.) and packaging, adapter customization, can provide paid sample service (sample fee will be returned when the order is full).
What are your dealer territory protection policies?
1. We offer exclusive territory rights to qualified dealers.
2. Protected sales areas based on geographic regions or market size.
3. No competing dealers within your designated territory.
4. Support in developing your local market presence.
5. Customized territory expansion opportunities based on performance.
What after-sales support is available for dealers?
1. Comprehensive technical training for your service team.
2. 24/7 technical support hotline.
3. Quick response spare parts supply system.
4. Warranty claim processing within 48 hours.
5. Regular updates on product maintenance and troubleshooting guides.
6. Access to online dealer portal with technical documentation.